Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how v88bd ("we", "us", "our", "Platform") collects, uses, stores, discloses, and protects the personal information of users ("you", "Player", "User") who access or use the v88bd online gaming platform at https://v88bd.vip and all associated pages and services. This Policy forms part of and is incorporated into the v88bd Terms and Conditions.

By registering an account, accessing the platform, or otherwise providing personal data to v88bd, you acknowledge that you have read, understood, and consented to the collection and processing of your personal information as described in this Policy. If you do not agree with any part of this Policy, you must immediately cease using the platform.

2. Information We Collect

v88bd collects personal information in three primary ways: information you provide directly to us, information we collect automatically when you use the platform, and information we receive from third-party service providers such as payment processors. The categories of personal data we collect include but are not limited to the following:

Identity and Contact Information

• Full legal name and date of birth (required for age verification and KYC compliance)
• Residential address, including city, district, and postal code within Bangladesh
• Email address and mobile telephone number registered at account creation
• Government-issued identity document details when requested for identity verification purposes
• Username and encrypted password hash created during account registration

Financial and Transaction Information

• Payment method details including mobile financial service numbers (e.g., bKash, Nagad, Rocket) and bank card details where applicable
• Deposit and withdrawal transaction history including amounts, timestamps, and payment reference numbers
• Bonus, promotion, and wagering history associated with your account
• Account balance and gameplay statistics retained for audit and regulatory purposes

Technical and Usage Information

• IP address, device type, operating system version, and browser or app version used to access the platform
• Session data including login timestamps, session duration, pages visited, and in-session actions taken
• Cookie identifiers and similar tracking technologies as described in Section 9 of this Policy

3. How We Use Your Information

v88bd uses the personal information we collect for specific, defined purposes only. We do not use your data for any purpose that is incompatible with the purposes listed below. The table below summarises the primary data uses and their corresponding purposes:

4. Legal Basis for Processing

v88bd processes your personal data only where a valid legal basis exists. Depending on the specific data and the context of processing, one or more of the following legal bases will apply:

• Contractual necessity — processing required to perform the services set out in the Terms and Conditions you agreed to when registering your account, such as processing your deposits, managing your balance, and delivering game results
• Legal obligation — processing necessary to comply with applicable laws and regulations, including but not limited to anti-money laundering (AML) requirements and age verification obligations
• Consent — where you have given explicit consent for a specific processing activity, such as receiving marketing communications or promotional emails. You may withdraw this consent at any time by contacting the support team
• Legitimate interests — processing necessary for the legitimate interests pursued by v88bd, such as fraud prevention, platform security, and improving services, provided such interests are not overridden by your fundamental rights and freedoms

5. Sharing and Disclosure of Your Data

v88bd does not sell, rent, or trade your personal information to any third party for their own commercial purposes under any circumstances. We may, however, share specific categories of personal data with trusted third-party partners where it is strictly necessary for delivering our services or meeting our legal obligations. All third-party partners who receive personal data from v88bd are contractually bound to process it only for the agreed purpose and to apply security standards equivalent to those applied by v88bd.

Categories of Third Parties We May Share Data With

• Payment service providers — including bKash, Nagad, Rocket, Upay, Visa, and Mastercard — to facilitate deposits, withdrawals, and transaction verification
• Identity verification and KYC service providers who assist in confirming the identity and age of registered players in compliance with applicable regulations
• Game technology providers and content licensors whose games are offered on the v88bd platform, solely to the extent necessary for game delivery and fairness certification
• Competent legal, regulatory, or law enforcement authorities where disclosure is required by applicable law, court order, or regulatory directive

6. Cookies and Tracking Technologies

v88bd uses cookies and similar tracking technologies to enhance your experience, maintain session state, and analyse platform usage. A cookie is a small text file stored on your device by your browser when you visit the platform. v88bd uses three categories of cookies:

• Strictly necessary cookies — essential for core platform functionality such as maintaining your login session, remembering language preferences, and navigating between pages. These cookies cannot be disabled without significantly impairing your ability to use the platform
• Analytical cookies — used to collect aggregated, anonymised data about how players navigate and use the platform, enabling us to identify areas for improvement and optimise the user experience
• Functional cookies — used to remember your personal preferences and settings such as preferred payment method display and notification preferences to provide a more personalised experience

You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of the v88bd platform. v88bd does not use third-party advertising cookies or cross-site tracking cookies.

7. Payment Data and Financial Information Security

v88bd takes the security of payment and financial data with the utmost seriousness. All financial transactions on the platform are processed through our payment service partners — bKash, Nagad, Rocket, Upay, Visa, and Mastercard — using their own secure, encrypted transaction infrastructure. v88bd does not store full payment card numbers, full bKash or Nagad account PINs, or any equivalent payment credential on its own servers.

Payment transaction data retained by v88bd is limited to transaction reference numbers, timestamps, amounts in BDT, and the masked partial identifier of the payment method used (for example, the last four digits of a card number or the masked mobile number associated with a bKash account). This retained data is used solely for dispute resolution, auditing, and regulatory compliance purposes.

8. Data Retention

v88bd retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Account data is retained for the duration of the active account relationship and for a minimum period of five years following account closure, in order to meet anti-money laundering record-keeping requirements and to respond to any regulatory or legal enquiries that may arise.

Support communications and complaint records are retained for a minimum of two years from the date of resolution. Cookie and analytical data is retained in anonymised, aggregated form only and does not contain personally identifiable information. When your data is no longer required for any lawful purpose, v88bd will securely delete or irreversibly anonymise it.

9. Your Data Rights

As a user of the v88bd platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact the v88bd support team using the email address in the site footer, clearly identifying yourself and the specific right you wish to exercise. v88bd will respond to all valid data rights requests within a reasonable time period and in accordance with applicable law.

• Right of access — you may request a copy of the personal data v88bd holds about you and information about how it is being used
• Right to rectification — you may request correction of inaccurate or incomplete personal data held about you by v88bd
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to v88bd's legal retention obligations
• Right to restrict processing — you may request that v88bd restricts the processing of your personal data in certain circumstances, such as while a rectification request is being investigated
• Right to withdraw consent — where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal

Please note that certain data rights may be subject to limitations where v88bd has overriding legal obligations to retain or process data — for example, regulatory record-keeping requirements under applicable anti-money laundering laws. v88bd will always explain the basis for any limitation applied to a data rights request.

10. Data Security Measures

v88bd implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL encryption for all data transmitted between your device and the v88bd platform, access controls limiting personal data access to authorised personnel only, regular security audits and vulnerability assessments of platform infrastructure, and secure encrypted storage for sensitive personal data fields such as identity document details.

While v88bd takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security against all possible threats. In the event of a data security incident that is likely to result in a high risk to your rights and freedoms, v88bd will notify affected players promptly and take all necessary steps to contain and remediate the incident.

11. Children's Privacy

The v88bd platform is strictly intended for adults aged 21 and above. v88bd does not knowingly collect personal information from any person under the age of 21. If v88bd discovers that personal data has been collected from a person under 21, that data will be immediately and permanently deleted, the associated account will be closed, and any funds in that account will be handled in accordance with applicable law. If you have reason to believe that a person under 21 has registered on the platform, please notify the support team immediately using the contact email in the site footer.

12. Changes to This Privacy Policy

v88bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made to this Policy, we will notify registered players by posting a prominent notice on the platform and, where appropriate, by sending a notification to the email address registered on your account.

The revised Policy will specify its effective date at the top of the document. Your continued use of the v88bd platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not accept the revised Policy, you must cease using the platform and may request account closure by contacting the support team.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way v88bd handles your personal data, please contact our privacy support team using the email address displayed in the footer of this website. We aim to respond to all privacy-related enquiries within five business days. Bangladesh Standard Time (BST, UTC+6) applies to all response time commitments.

Please include your registered username and account email address in all privacy-related communications so that our team can locate your account records and process your request as efficiently as possible.